Lucy-Olivia: My Professional Portfolio
I began my creative journey in September 2018 and have since worked on a number of solo and collaborative projects, including becoming the owner of Digital Creativity. I take pride in the work that I do and in the long-term relationships that I’ve built along the way. I am a firm believer in working hard, working together, and having fun along the way! Explore my portfolio and feel free to get in touch with any questions you may have.
Evergreen Occupational Therapy Services Ltd – Business Administrator
Shropshire, Telford • 04/2022 - Current
Designing individualised plans detailing daily activities and programs for clients under the direction of qualified therapists.
Reviewing and redesigning the company website and the design of the 10th anniversary logo.
Coordinating the purchase of marketing materials
Liaising with IT support to ensure business platform is always accessible to therapy team.
Brass Monkey - Cocktail Bartender
Nottingham, City Centre • 08/2021 - 02/2022
Developed creative bar menus and drink recipes by researching emerging industry trends.
Managed customer complaints and queries to maintain customer satisfaction
Maintained energy and enthusiasm in fast-paced environment.
Starbucks - Barista
Telford, Shropshire • 05/2019 - 07/2020
Recommended products based on solid understanding of individual customer needs and preferences.
Created wide variety of hot and cold drinks with consistent positive customer satisfaction scores.
Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.
Promoted customer loyalty by remembering personal preferences and allergy information.
09/2020 - 02/2022
Nottingham Trent University
Foundation Degree: Journalism
First class award achieved.
Awarded NCTJ qualification at a foundation level in: Politics, Media Law and Photojournalism.
Elected to be course representative in 2020-21 providing feedback to lecturers to aid the learning approach through the pandemic.
09/2018 - 06/2020
Shrewsbury Sixth Form
BTEC Business Studies - Distinction Star (D*)
Film Studies - A
English Literature - C
I completed my second year of studies at Shrewsbury Sixth Form during the start of the pandemic. My learning became online during this period, the first time my sixth form had ever used this approach. This proved challenging but I proved determination through my results.